CVS Health

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Registered Nurse - RN - Supervisor Clincal Ops- Chronic Kidney Disease

at CVS Health

Posted: 10/7/2019
Job Reference #: 1094393BR
Keywords: nursing

Job Description

Job Description
As a Nurse Supervisor (RN) in our Clinical Operations Department, you will practice your leadership and clinical skills in a non-traditional nursing environment on a national level. You will lead a nursing team providing telephonic health assessments, appropriate clinical instruction and education with members in multiple disease populations. You will provide coaching with your team to develop deep relationships with members and/or their caregivers functioning as a resource and advocate to enhance quality of care. The Nurse Supervisor will use excellent written and verbal skills and advanced computer skills in order to interact with key partners.

Challenge your personal nursing (RN) skills by joining an innovative team. Using critical thinking skills to evaluate and take corrective actions quickly leading your team to provide specialized care to your members.
As a Nurse Supervisor (RN) you will.....
* Work across departments within the organization to assist in the development and improvement of workflows and processes to support new and existing clinical program offerings
*Supervise and evaluate daily activities of assigned Clinical Operations staff.
*Monitor team staffing needs and Clinical Operations staff to patient ratios and make recommendations for adjustments as needed.
*Perform quality reviews for direct reports as outlined in the policy for quality reviews and perform monthly telephone monitoring for compliance with departmental procedures. Participate in the quality improvement program as required.
*Identify training and growth needs for direct reports and facilitate as appropriate.
* Assist with annual evaluations for all direct reports
* Evaluate and recommend Continuous Quality Improvement activities to best meet the needs of the health plan and the Company.
*Participate in professional development activities support the Company's goals and objectives
*Perform other duties and special projects as assigned.

Nurse Supervisors (RN) with Accordant/CVS Health have a uniquely rewarding setting to use their exceptional clinical and management skills. Our nurses redefine the way health care is delivered every day. When you join our team, you'll play an integral role in treating rare and chronic conditions. As a national leader in the healthcare industry and a Fortune 8 company, we seek special RNs who not only possess strong clinical expertise with innovative ideas but who have deep compassion and sensitivity it takes to treat our members.

Hours for this position are 9a-6pm Monday-Friday

Learn more about us:

Required Qualifications
* Experience working with patients with Chronic Kidney Disease
*Registered Nurse with current compact license in state of North Carolina and the ability to be licensed in all states
* Minimum 5 years as an RN- recent clinical experience preferably in a hospital, home care or similar setting.
* Minimum one year telephonic/telehealth experience in health care
* Experience using Microsoft Office, including Word, Excel and Outlook

Preferred Qualifications
* 10 or greater years working with patients with Chronic Kidney disease and/or renal dialysis, kidney transplant
* Certified Case Manager certification is a plus
* Previous Supervisory experience
* Epic software experience
* Bilingual-Spanish
* Existing RN multi state licensure

RN Diploma, Associates or BS degree in Nursing

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!